Advanced Microsoft Outlook 2003: Level 3
Course Description This course will provide students with the skills needed to communicate in real time with other users, personalize mail, organize items, share and link contacts, create forms, and work offline and remotely.
Student Objectives Students will be able to communicate using Instant Messaging, personalize and organize mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.
Prerequisites Microsoft Outlook 2003 ­ Levels 1 & 2 (Microsoft® Office Outlook 2003 is recommended
Length 1 Day
Recommended Class Size 12
Delivery Instructor-led, group, structured hands-on activity

Lesson 1: Communicating Using MSN Messenger
- Obtain a Hotmail Account
- Add Contacts
- Send and Receive Instant Messages
- Attach a File
- Change MSN Messenger Status
- Change MSN Messenger Options

Lesson 2: Personalizing Your Mail
- Use Stationery
- Create Custom Stationery
- Create Signatures
- Modify Signatures

Lesson 3: Organizing Outlook Items
- Group Items
- Create Search Folders
- Create Rules
- Apply Conditional Formatting

Lesson 4: Working with Contacts
- Forward Contacts
- Create a vCard from a Contact
- Export Contacts
- Perform a Mail Merge
- Link Items to a Contact

Lesson 5: Saving and Archiving Mail
- Save Messages in Alternate Formats
- Archive Messages
- Protect Personal Folders

Lesson 6: Creating a Custom Form
- Add Form Fields
- Save a Form
- Test a Form

Lesson 7: Working Offline and Remotely
- Create an Offline Folder File
- Make a Folder Available Offline
- Create a Send/Receive Group
- Download Messages

Appendix A: Public Folders

Appendix B: Newsgroups

Scientific Systems and Software International Corporation
10480 Little Patuxent Parkway, Suite 600 - Columbia, Maryland 21044
410-715-5700 - FAX 410-715-6943