Intermediate Microsoft Outlook 2003: Level 2
Course Description This course will provide students with the necessary skills to customize their Outlook environment, calendar, and mail messages so that they meet specific needs. Students will also learn how to track, share, assign, and quickly locate various Outlook items.
Student Objectives Students will customize the Outlook environment, calendar, and mail messages to meet specific needs as well as track, share, assign, and quickly locate various Outlook items.
Prerequisites Microsoft Outlook 2003 ­ Level 1 course should be completed prior to enrolling in MS Outlook 2003 Level 2.
Length 1 Day
Recommended Class Size 12
Delivery Instructor-led, group, structured hands-on activity

Lesson 1: Tracking Work Activities Using the Journal
- Record a Journal Entry Automatically
- Manually Record a Journal Entry
o - Modify a Journal Entry

Lesson 2: Setting Calendar Options
- Set Work Days and Times
- Display Other Time Zones
- Set Free/Busy Options

Lesson 3: Setting Message Options
- Modify Message Settings
- Modify Delivery Options
- Modify Message Formats
- Notify Others that You will be Out of the Office
- Create and Modify a Distribution List
- Insert a Hyperlink

Lesson 4: Sharing Folder Information
- Specify Folder Permissions
- Access Another User's Folder
- Delegate Access To Folders

Lesson 5: Managing Tasks
- Assign a Task
- Reply to a Task Request
- Send a Task Update
- Track Assigned Tasks

Lesson 6: Customizing Outlook
- Customize the Toolbar
- Create a New Toolbar
- Customize the Menu
- Create a Folder Home Page

Lesson 7: Locating Outlook Items
- Sort Messages Using Multiple Criteria
- Find Messages
- Find Messages Using Multiple Criteria
- Filter Messages
- Organize Messages
- Manage Junk Email

Appendix A: Using Public Folders

Scientific Systems and Software International Corporation
10480 Little Patuxent Parkway, Suite 600 - Columbia, Maryland 21044
410-715-5700 - FAX 410-715-6943