Introduction to Microsoft Outlook 2003: Level I
Course Description This course will provide students with the skills needed to send and respond to email in Microsoft Outlook 2003, as well as maintain a Calendar, schedule meetings, and work with tasks and notes.
Student Objectives Students will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.
Prerequisites You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. A class in Windows SP is recommended
Length 1 Day
Recommended Class Size 12
Delivery Instructor-led, group, structured hands-on activity

Lesson 1: Getting Started with Outlook
- Log On to Outlook
- The Outlook Environment
- Compose and Send a Simple Message
- Open a Message
- Reply to a Message
- Print a Message
- Delete a Message

Lesson 2: Composing Messages
- Address a Message
- Format a Message
- Check Spelling and Grammar
- Attach a File
- Forward a Message

Lesson 3: Managing Mail
- Open and Save an Attachment
- Flag a Message
- Create a Folder
- Move Messages to a Folder
- Copy Messages to Folders
- Delete a Folder

Lesson 4: Scheduling Appointments
- The Outlook Calendar
- Schedule an Appointment
- Assign a Category to an Appointment
- Update Calendar Entries

Lesson 5: Scheduling Meetings
- Schedule a Meeting
- Reply to a Meeting Request
- Propose a New Meeting Time
- Track Meeting Responses
- Update a Meeting Request
- Cancel a Meeting Request
- Print the Calendar

Lesson 6: Managing Contacts
- Add a Contact
- Sort Contacts
- Find a Contact
- Generate a Map
- Edit a Contact
- Delete a Contact
- Print Contacts

Lesson 7: Managing Tasks
- Create a Task
- Edit a Task
- Update a Task

Lesson 8: Using Notes
- Create a Note
- Edit a Note
- Copy a Note

Appendix A: Microsoft Office Specialist Program

Scientific Systems and Software International Corporation
10480 Little Patuxent Parkway, Suite 600 - Columbia, Maryland 21044
410-715-5700 - FAX 410-715-6943